The [name of product] I purchased from you on [date] turned
out to be quite a disappointment. While it looked the same
as the one I saw in your commercial, it did not perform in
the same way. Following the instructions, I [describe what happened with
merchandise]. I experienced the same problem when I
attempted the task again. Therefore, I am returning the [product] to you and ask that
you issue me a full refund. I am not interested in receiving
a replacement. Very truly yours,
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