Thank you for your letter of [date] in which you explained
the circumstances behind your request for an extension
of time to remit your payment on invoice # [#].
We do appreciate your straightforwardness and have
noted on your account that your payment will be made
on [date]. You have been a loyal customer of ours for
quite some time, and if this gesture on our part helps to
ease your current situation, we are pleased to be of
assistance.
Very truly yours,
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