Reply to Inquiry About Discontinued Model

Dear
The reason that you have been unable to find our (product

and model no.), is because this model has been discontinued.

We replaced it with (new model number), which offers the

same fine quality that our customers have come to expect,

but is (selling point).
I am enclosing a list of the stores in your area where our

products can be purchased, and would like to thank you for

choosing our product.