WARRANTY IS UP- EXTENSION OFFERED

I'm confident that you have been pleased with the performance of your [PRODUCT, ex. Magnaflux compressor] during the past [DURATION, ex. two years] and are looking forward to several more years of efficient use.
However, I would like to remind you that the warranty on your [PRODUCT, ex. compressor] is about to expire. [REASSURE QUALITY, BUT MENTION NEED FOR MAINTENANCE/REPAIR, ex. Although our compressors are of extremely high quality, with tight tolerances designed to last through several years of use, they may require maintenance to ensure efficient operation.] For $[AMOUNT, ex. 725], our [DURATION, ex. one year] warranty extension plan can potentially save you the cost of an expensive repair in the future. [MENTION DETAILS OF WARRANTY, ex. You'll be happy to hear that this warranty includes both parts and labor, with onsite repair by our service technicians for your convenience.]
I've taken the liberty of enclosing our warranty agreement. I urge you to review and return it before [DATE, ex. June 30], at which time your existing warranty expires and your eligibility for the extension lapses.
Thank you for your business. Please call me at XXX-XXXX if I can be of any assistance.
Sincerely,

Apology for Delayed Response & Request for Meeting

Gentlemen:
This is to inform you that we are unable to make delivery

on the above referenced purchase order on the date

indicated.
We should have our merchandise ready to ship within 10 days

of the original delivery date and we hope that you can hold

off until that time.
We did want to inform you of this delay as soon we were

advised in order to give you as much time as possible to

make alternate arrangements, if necessary. We can assure

you, however, that if your order remains in force we will

expedite delivery to you as soon as we have received the

merchandise.
Please accept our apology for this delay and thank you for

your understanding.