I'm confident that you have been pleased with the performance of your [PRODUCT, ex. Magnaflux compressor] during the past [DURATION, ex. two years] and are looking forward to several more years of efficient use.
However, I would like to remind you that the warranty on your [PRODUCT, ex. compressor] is about to expire. [REASSURE QUALITY, BUT MENTION NEED FOR MAINTENANCE/REPAIR, ex. Although our compressors are of extremely high quality, with tight tolerances designed to last through several years of use, they may require maintenance to ensure efficient operation.] For $[AMOUNT, ex. 725], our [DURATION, ex. one year] warranty extension plan can potentially save you the cost of an expensive repair in the future. [MENTION DETAILS OF WARRANTY, ex. You'll be happy to hear that this warranty includes both parts and labor, with onsite repair by our service technicians for your convenience.]
I've taken the liberty of enclosing our warranty agreement. I urge you to review and return it before [DATE, ex. June 30], at which time your existing warranty expires and your eligibility for the extension lapses.
Thank you for your business. Please call me at XXX-XXXX if I can be of any assistance.
Sincerely,
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2/02/2011
Apology for Delayed Response & Request for Meeting
Gentlemen:
This is to inform you that we are unable to make delivery
on the above referenced purchase order on the date
indicated.
We should have our merchandise ready to ship within 10 days
of the original delivery date and we hope that you can hold
off until that time.
We did want to inform you of this delay as soon we were
advised in order to give you as much time as possible to
make alternate arrangements, if necessary. We can assure
you, however, that if your order remains in force we will
expedite delivery to you as soon as we have received the
merchandise.
Please accept our apology for this delay and thank you for
your understanding.
This is to inform you that we are unable to make delivery
on the above referenced purchase order on the date
indicated.
We should have our merchandise ready to ship within 10 days
of the original delivery date and we hope that you can hold
off until that time.
We did want to inform you of this delay as soon we were
advised in order to give you as much time as possible to
make alternate arrangements, if necessary. We can assure
you, however, that if your order remains in force we will
expedite delivery to you as soon as we have received the
merchandise.
Please accept our apology for this delay and thank you for
your understanding.
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