Notification of returned merchandise credit

We received the merchandise you returned on [date].
We are pleased to advise you that we have credited
your account in the amount of $ [amount]. If you would
prefer that we mail you a check for the full amount of the
refund, please advise us and we will be most happy to
do so.

Apology for not crediting payment

Dear Thank you for your assistance in helping us to locate your payment of (date) which had not been credited to your account. Please accept our apology for this error and for the overdue notices we sent to you. We appreciate your patronage and are sorry for the inconvenience caused by this error.

Request for replacement of check on pending order

Dear This to acknowledge the receipt of your check for your pending order. Thank you very much. Unfortunately, this check is not drawn in accordance with our contractual terms for payment and we are, therefore, returning it to you. Would you please authorize the issuance of a replacement check in accordance with the provisions for payment? We are most anxious to deliver your (specify) and will be looking forward to hearing from you in the near future.

Notice of defective goods

We are in receipt of merchandise shipped to us
pursuant to your invoice or order number [#], dated
[month, day, year].

Certain goods as listed on the attached sheet are
defective for the following reasons: [Describe]

Accordingly, we reject said defective goods, demand
credit or adjustment and intend to re-ship said goods
to you at your expense.

Please confirm credit issue and issue instructions
for return of defective goods.

Letter of interest sample

I am interested in finance and I would like to inquire about positions at ABD Company. ABD's Professional Leadership Program has been recommended to me as one of most highly regarded corporate finance training programs in the industry. I would be interested in learning more about the company and about available opportunities. I have a Bachelor's Degree in Accounting from XYZ University. In addition, I completed two internships focusing on finance and spent a summer work for DEF Corporation at its New York City headquarters. My resume, which is enclosed, contains additional information on my experience and skills. I would appreciate the opportunity to discuss the leadership program with you and to provide further information on my candidacy. I can be reached via my cell phone, 555-555-5555 or by email at bbbb@gmail.com. Thank you for your time and consideration. I look forward to speaking with you about this exciting opportunity. Sincerely,

Excessive prolonged lunch breaks

We value your work with us as an employee, and we hope we can continue procuring your services on mutually-beneficial terms. As we discussed on [DATE, ex. June 10, 1998], the company greatly values your time; indeed, we need you in the office as much as possible! It is for this reason that prolonged lunch breaks blemish the quality of the service you provide.

I do understand that breaks are often needed from your hectic schedule. Unfortunately, however, you have extended your lunch break from [X] to [Y] minutes on each of [Z] occasions during the past month. Regrettably, this is unacceptable.

[FIRST NAME, ex. John], if there exists an extraordinary or exceptional circumstance which prevents you from taking prolonged lunch breaks, please contact me and we will discuss the situation accordingly. Otherwise, I am confident that you will return to your past history of exceptional performance and that the matter will be immediately resolved.

Sincerely,

Verification of employment, without reference

Dear In response to your request for verification of employment for (name of applicant) , our records indicate that (s)he worked for us from (date) to (date) The position that (name of applicant) held with our firm was (position) This is all of the information I am able to provide to you inasmuch as it is against our company policy to offer comments in regard to a previous employee's quality of work during employment with our firm.

Authorization

Re: Loan # [#] or Savings Account # [#]

I hereby authorize release to [Name of person to receive information],
credit information for my pending credit application on a real estate
transaction.

___________________________________
(clearly print name after signature)

Loan Opened: ________________ Monthly Payments: ______________
High Credit: __________________ Current Balance: ________________
Paying Record: _______________ Savings Account: _______________
Date Opened: ________________ Present Balance: ________________

The above is furnished to you in strictest confidence to your request.

Date: _________________________

Request for credit and pickup of merchandise delivered late

The merchandise that we ordered from you on [date], was
delivered on [date], which was [#] days after our sale had
ended. What is most regrettable, is the fact that if we had
the merchandise on hand for the sale, we could have sold
them all.

We understand that you were experiencing some internal
problems during this period. We are, however, unwilling
to keep the merchandise recently delivered, due to the
delay. [Number] cases will suffice for now. We would
appreciate it if you would have someone call for the
remainder and credit our account accordingly.

Thank you for your prompt attention to this matter.

Very truly yours,

Request to bank for extension of time

Our next payment will be due on [date]. Due to an
unexpected emergency that has occurred, we will be
unable to make this payment by the [date] due date.
We are requesting an extension of [time] to make this
payment.

If you review our file, you will find that payments have,
for the most part, been made on time. Our relationship
with your bank is very important to us, as well as my
desire to maintain a good credit rating.

Thank you very much for your consideration of this
request.

Very truly yours,

Notice of rejected bid

Thank you very much for the proposal you submitted to us
on [date] in response to our request.

We are aware of the great deal of time and work that went
into your bid. Therefore, regret to inform you that we have
awarded the contract to another firm. We based our
decision on [reason for rejecting bid].

We will certainly be inviting your firm to bid on our future
projects and thank you once again for your proposal.

Very truly yours,

Late return authorization

This is to acknowledge your letter of [date], in
which you informed us that the merchandise delivered to
you on [date] was defective.

If you will read our terms and conditions for sale, you
will note that our policy provides our customers with
[time] to inspect and either accept or reject our
merchandise in regards to defects. Inasmuch, as we feel
this affords our customers an adequate period of time to
be assured that the merchandise is free from defects.

Since this is the first time you have made this request
of us, we will accept the return of the merchandise and
issue a credit to your account in the amount of $[number amount].

Please [instructions for return of merchandise].

We are sorry that you experienced a problem with our
product and appreciate having your firm as one of our
valued customers.

Complaint: displeased with treatment

I am writing of a matter which I am confident will be of interest to you.

Since I know your firm to be one characterized by quality and service, I was quite surprised at my experience [DATE, ex. last Wednesday] with your [POSITION, ex. teller], [NAME, ex. Mr. Bill Williams]. [MENTION CIRCUMSTANCE OF BAD SERVICE, ex. Upon informing Mr. Williams that he had mistakenly processed a withdrawal instead of a deposit, as I had requested, he informed me in impolite and aggressive terms that it was "my problem." He then refused to process the correction.]

I will not trouble you with the details of the conversation, as it will serve no reasonable purpose. I am certain, however, that you will be concerned of the possible loss of business that may occur if customers are continued to be treated in this manner.

Since I know you wish to uphold the good reputation of your establishment, I trust this information will be of interest and use to you.

Sincerely,

Job prospecting letter to management: without referral

I have been following your firm for the past [DURATION, ex. four years]. [MAKE STATEMENT WHICH INDICATES YOU HAVE TAKEN THE EFFORT TO LEARN ABOUT THE FIRM, ex. I am convinced that the proliferation of automated compressor manufacturing facilities in the eastern United States, in conjunction with your new compressor technology, has the potential to place COMANY Inc. in forefront of its industry.]

I believe I have the ability to favorably affect your company's bottom line.

Allow me to introduce myself, [NAME, ex. Tony Montana]. [RELATE HOW THE HIGHLIGHTS OF YOUR RESUME CAN BENEFIT THE FIRM, ex. Having had seven years of experience in sales and marketing of manufacturing supplies, I am confident my network of contacts in the field will be of great value to your firm. During my previous work experience, I have had close relations with several major manufacturers, which could be potential customers of your products. Accordingly, I am certain that I can increase your customer base.]

Since I understand that you are very busy, I have taken the liberty of including my resume with this letter. If we have an opportunity to speak with each other, I can better enumerate how I can be of service to your firm.

Please contact me at XXX-XXXX if I can serve you in any way.

Sincerely,

Product literature in response to phone inquiry - cover letter

It was a pleasure speaking with you today. As promised,
enclosed is literature on the [products]. We will be happy
to get together with you, upon your request, to explain the
functions of each system in order to assist you in your
decision making process.

Thank you for the courtesies you extended during our
telephone conversation. We hope that we can assist you
with your requirements.

Very truly yours,

Sample cover letter for teaching

I am interested in applying for a teaching position, on the elementary level, in your school district. As a 200X graduate of XXX College, I have student teaching experience on the third and sixth grade level, in both suburban and urban school districts. At the present time I am teaching "at risk" preschool children. This position enables me to provide these students with a "head start" in mastering basic skills. I am challenged to be creative, nurturing and most of all, patient. In my junior year at XXX College, a passion for, and knowledge of horses created an opportunity for me work for the Racing Museum. This position allowed me to teach every fourth grade class in the local school system. I coordinated field trips with classroom instruction. It is my goal to combine my range of experience with my ability to be a compassionate, enthusiastic, intelligent teacher who will make a positive contribution to your school district. I would welcome an interview and hope to hear from you at your earliest convenience. Sincerely,

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Notifying of change of address

We are pleased to announce the relocation of our offices effective [DATE OF RELOCATION]. Our new address, telephone and fax numbers are:

[NEW ADDRESS, TELEPHONE AND FAX NUMBERS]

Sincerely,

Refusal of employee request for early raise

Although the company appreciates all that you have pointed
out in your letter, we do not believe a raise is in order at this
time. It is the custom of [Name of company], to review all
employee benefits and compensation in [month], at the end
of the fiscal year.

Certainly, at that time you will be considered for a salary
increase, providing the production figures for your division
are significantly increased.

Very truly yours,

Cover letter in response to catalog request

Thank you for your inquiry about our [equipment]. Enclosed is
our catalog for your review.

We developed [name of equipment] to provide educators with
a comprehensive and effective means of transmitting
information and to help modernize educational methods.
Children are highly receptive and stimulated to learn through
the usage of audio-visual material is widely accepted by
educators throughout the field.

After you have reviewed our material, we would appreciate
hearing your comments. We look forward to answering any
questions you have about our product.

Once again, thank you for your interest in the [product].

Very truly yours,