Welcome to Free sample letters

This website, helps you to write letters used in everyday life. You need a covernote for your CV ? You have a request to make to the local authorities? An official request or personnal correspondance? Browse the website or use the search box !

10/05/2011

Acknowledgment of Correspondence Indicating Postal Delay

Dear
Thank you for your order. At this time we cannot fill your

order due to an unexpected shipment delay from our overseas

suppliers.
We will hold your order for arrival of the merchandise, and

ship shortly thereafter. Unfortunately, we cannot provide

you with a specific shipping date at this time.
Thank you for your anticipated patience in this matter.

10/04/2011

Notice of Delayed Shipment

Due to the huge response we received from our [sale

event], we are experiencing a delay in filling some of the

orders. Item [number] should be sent to you within [time]

from this date.
Please accept our apologies for this delay.
Very truly yours,

Doctor Resume Cover Letter

Respected Mr. Arnold,

I am writing this letter to you because I read your advertisement in newspaper.I am a qualified medical surgeon from Stanford University of medical sciences. As notified in the news paper, I found myself eligible for the post of Assistant Medical Surgeon.

I hold Bachelor Degree in Medical Science from Berkeley School of Medicine and Master's Degree in General Surgery from Stanford University. Both at the graduate and post graduate level, I stood as college topper. Coming to my experience, I have worked in government medical hospital almost for 5 years.
If given an opportunity, I would be happy to work for your hospital.

Thanking you.

Yours sincerely,

John

ANNOUNCEMENT OF LICENCING ARRANGEMENT

We are pleased to announce that we have recently entered into a licensing arrangement with [LICENSOR, ex. ABC Corp.] pursuant to which we have been granted the exclusive license to manufacture and distribute its unique automotive skid resistant tires.
[DESCRIBE REASONS WHY THIS WILL BENEFIT YOUR COMPANY AND YOUR CUSTOMERS, ex. This licensing arrangement will allow us to offer a wider range of tires to our customers and will strengthen our role as the premier manufacturer and distributor of high end automotive tires].
We look forward to serving you better as a result of the acquisition.
Sincerely,

Fresher Resume Cover Letter

Dear Mr. Arnold,

I have completed my masters in biotechnology. I read your advertisement in The newspaper for the position of Research Assistant. I hereby would like to apply for the same.

I am interested in your work on nano-particles in biological systems. My thesis during my masters was an introduction on nano particles and I am keen to pursue research in this field. As much of the lab work I did previously involved working in groups, I am certain I will fit in with your team.

I have enclosed my resume along with this letter.

Thank you for your consideration.

Yours' sincerely,

John

Reference Letter For A Friend

Dear Mr. Arnold,

I am very pleased to write this reference letter for Christopher Smith. It's been four years since I have known Christopher as a good friend and a fine colleague at work. I met him first time, when I joined DeVry, Inc. where he was working as a Sales Manager.

Christopher is one of the ambitious, punctual and honest people I have ever seen. He is excellent organized, people orientated and good communicator. He has great ability to work independently and solve problems. I think he is a deserving candidate for the position and would be a great value addition to your organization. I make no hesitation in recommending this outstanding candidate for your company.

I could continue with descriptions of Christopher's many other good qualities- his work ethic, energy and his creativeness. I enthusiastically recommend Christopher for any position where patience, courtesy and a wining manner are important.


Sincerely,

John Brennan

10-Day Notice Before Collections on Delinquent Account

I have written to you several times over the past

three months requesting an explanation on why you

have failed to bring your account current with us.
By ignoring these requests, you are damaging the

excellent credit record you had previously maintained

with our company. In addition, you are incurring

additional expense to yourself and to us.
Unless I hear from you within ten days, I will have no

other choice but to turn your account over for collection.

I am sorry that we must take such drastic action but

I am afraid you leave us no alternative. You can preserve

your credit rating by remitting your check today for the

amount stated above.

Promotional Letter - Bank Trust Department

The drawing of a will may not be something we look forward to,

but the absence of one can create an incredible hardship on our

loved ones.
There have been so many stories about individuals whose

intentions could not be carried out due to the fact that they had

never bothered to write a will or had never updated a will written

many years earlier.
If you do not have a will or if you have one that does not express

your current desires, we urge you to address this problem.
Enclosed is our pamphlet and return card. We hope that you will

find this information useful and helpful and encourage you to

return the card to us if our trust department can be of

assistance to you.
Very truly yours,

Best Cover Letter

Dear Mr. Arnold,

I am very happy to submit my application for the position of secretary at your firm. I have three years of experience in a similar position and I believe my experience and good character place me at the top of all applicants for the position.

I have a diploma in secretarial duties and administration. I have worked for the same employer for three years up to the closure of the company due to a takeover by external management.

You will find my CV and certificates attached to this letter for your reference. I look forward to your positive reply.

Yours faithfully,

John

Public Relations Cover Letter- Sample Public Relations Cover Letters

Dear Mr. Smith,

John Bingham of Heming Communications tells me that you are seeking a Marketing Assistant at the Echomedia Marketing Group, and he suggested that I send my resume for your consideration. I am particularly interested in the public relations work that Echomedia has done in the non-profit sector, and I hope you'll agree that my academic background in English along with my internship work with the Promotions Department of the Experience Music Project make me a well-suited candidate for this position.

In June, I will be receiving my Bachelor of Arts degree in English with a minor in Communications. My background includes relevant course work in mass-media communications, concepts of new media, media structure, and intercultural communications. I have also developed strong writing, persuasive, and critical skills through my major in English language and literature.

In the course of my internship in promotions, I gained practical skills in managing media campaigns, doing press work, and planning promotional events. One aspect of my position with the EMP was to prepare promotional print materials for upcoming museum events and to distribute these materials to the local media. Because there was often very little lead time, I learned to obtain information quickly and assimilate it into a persuasive set of ad materials in a very short time. At the end of the internship, I was commended by my supervisor, Marion King, for producing high quality work on a strict timeline. I am diligent, creative, and flexible, and I work well as a member of a marketing team.

I look forward to talking with you about the suitability of my English and marketing backgrounds for this position with Echomedia. I will telephone you within a week in the hope that we can set up a meeting time soon. Thank you for considering my application.

Sincerely,

Richard Anderson.

Encl: Resume
Freelance Writer Cover Letter
Freelance Copywriter Cover Letter
Freelance Designer Cover Letter




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Cover Letter for Bank Teller

You good in counting money, currency conversions, keeping tabs on bank notes? Then this cover letter for a Bank Teller is perfect for you
Dear Sir,My name is Leonard Wilkes and I am seeking a full-time position in the Washington area. I have heard from Martha Sough that you have an opening for an Bank Teller-Account Specialist.I have several years of experience as a Bank Teller and I am well-versed with banking protocol and transactions such deposits, account openings and account inquiries. I am comfortable in an office setting and have excellent customer service skills. Attached is my resume. If you have any questions feel free to contact me at 555-628-800.
Thanks in advance for your consideration.
Sincerely yours,
Leonard Wilkes

10/03/2011

(Sender's Address)

(City, State, Zip code)

(Date)

(Recipient's Name)

(Recipient's Title/Position)

(Organization)

(Recipient's Address)

(City, State, Zip code)

(Date)

Dear (Recipient's Name)

Subject: Confirmation of Delivery Order

With reference to our conversation on telephone today, I am writing this letter to confirm your delivery order of 50 PCs for the Euro Cup.

The order will be shipped in 2 days through Essar Navigation and will reach your destination at store within 5 days.

Thank your for your timely consideration on our appeal.

Yours Sincerely,

(Sender's Name)

(Sender Title)

Below we have provided sample business letters for your review:

Business Complaint Letter
Business Condolence Letter
Business Goodbye Letter
Business Holiday Letter
Business Introduction Letter
Business Proposal Cover Letter
Business Reference Letter
Business Event Invitation Letter
Business Offer Letter
Business Recognition Letter
Business Sales Letter
Business Congratulation Letter
Business Interest Letter
Business Recommendation Letter
Business Closing Letter
Business Enquiry Letter
Business Quotation Letter
Business Welcome Letter







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Standard Response to Inquiry

Thank you for your recent inquiry about [nature of inquiry].

We are enclosing our catalog and price list for your review

and are confident that this literature will provide many of the

answers you have requested.
If there is additional information you would like to have

regarding our products, please do not hesitate to contact

us. We will be most happy to be of assistance.
Thank you for the very kind words you used to describe

our line of products.
Very truly yours,

Professional Cover Letter- Sample Professional Cover Letters

Dear Mr. Smith,

Please find enclosed my resume for the position of Manager at your restaurant. I spoke with your wife Jenny last week and she asked that I submit my resume for your attention.

I have considerable experience in the Restaurant management not only in Boston, but I have worked in Manhattan, London and Florence also. This experience has been beneficial as it has given me an insight into different styles of management and has given me an appreciation for the tastes of Europeans and tourists visiting the restaurants here in the US.

I have a proven record in customer satisfaction and have been responsible for effective advertising campaigns in the Boston area increasing business at my previous restaurant by 18% in 2001.

I will contact you early next week to follow up on this application and schedule a convenient time for you to meet with me.

Thanking you in advance.

Yours sincerely,
Richard Anderson.

Complaint Format Letter

Dear Mr. Arnold,

Hi,

I am writing this letter because I want to tell you that your dog barking throughout the night so because of this we cannot sleep properly.

We kindly request you that tie your dog to the front side of your house.

Thanks,

John

LATE PAYMENT- FIRM TONE: LETTER #3 (SERVICE)

Unfortunately, we have not received payment or heard from you regarding your unpaid account balance of $[AMOUNT], which was due on [DATE, ex, March 11, 1998]. As three months have past since the due date, we will be forced to take legal actions if we do not receive payment within the next five business days.
[NAME, ex. Mr. Smith], we sincerely hope that we may resolve this issue and avoid taking legal actions which may ultimately cost both of us an amount in frustration and time far greater than that which is involved here.
Sincerely,

Emotional Cover Letter

Dear Arnold,

How are you? I hope you are happy without me because that's what u wanted. Thank you for everything, for all the time we spent together, for giving me so many memories that I'll cherish all my life. I'm sorry if I've done anything to hurt you.

You hold a very special place in my heart and no one can replace you. Those 2 years were the best days of my life that I will always cherish.
But now, you just left me, not even caring about what it would do to me, shattering me into pieces. I have written this letter to tell you that I am permanently shifting to my aunt's place in Canada. I'll miss you. Take care. Good-bye.

Yours,

Jolly

Sample Referral Cover Letter

A sample Referral Cover Letter targeting interview dates of a recruitment schedule

REQUEST TO AMEND MISLEADING/INACCURATE CREDIT REPORT

I am certain that you aim to provide accurate information when supplying credit references on request. It is for this reason that I am concerned regarding your credit reference for our firm.
[STATE MISLEADING CONTENT, CITING AND ENCLOSING PROOF, ex. Although you mention our date of incorporation as January 1, 1985, I have enclosed articles which indicate that the correct date is January 1, 1975. Furthermore, the enclosed bank records indicate that we have never defaulted on interest payments on our line of credit.]
I would greatly appreciate a copy of your updated credit report to be sent to me at:
[NAME, COMPANY AND ADDRESS, ex.

Jill Johnson

ABC Inc.

4321 Second Street

Hackney West,

Anycity, Anystate 85254]
Sincerely,

NOTIFYING BANK OF REMOVAL OF SIGNING OFFICER

We have recently removed [NAME AND TITLE OF SIGNING OFFICER BEING REMOVED, ie. Sara Smith, Controller] as a signing officer on our Account No. [ACCOUNT NO., ex. 12345678] effective immediately. Any checks or other account authorizations signed by [him / her] bearing a date on or after the date of this letter should not be honoured.
Please amend your records forthwith.
Please note that all other signing officers, as per your records, remain the same.
Sincerely,

Cover Letter - Assistant

10/02/2011

Advance Notice of Out of Business Sale

Dear
It is true, we are going out of business!
My wife and I have decided that now that the children

are grown, we are going to do some of things we could

only dream about for so many years.
So, starting on (date) , everything in our store

which includes our merchandise, our racks, our fixtures,

our showcases and even our delivery truck will be up for

sale and prices that are too good to be true.
As a good and valuable customer of ours, we thought you

would be interested in this advance notice of sale that

we are sending out today.
We will look forward to seeing you on the (date)

Charity For School Letter

Dear Mr. Arnold,

I have come to know about your school just a few days ago, and I am glad to know that you have been successfully taking the school to greater heights every time every year, and that this school admits only underprivileged and runs on charities. I really respect and admire your work and would like to contribute to this noble task.

I pray god to bless you with good health so that you can give this service to a lot more orphans. I will spread the word of charity among my colleagues for you.

Thanking you.

Yours truly,

John

Business Enquiry Letter

Dear Mr. Arnold,

I am writing this letter because I saw your advertisement in Times Daily Report. We want enquire whether your company could offer the quality control for our product. We are interested to purchase the equipment and services for quality assurance for our products. We would also like to know if it is possible to purchase online.

If we find your quality and price suitable then we are looking forward to buy more from you. Please send us a copy of your catalogue with price list and inform whether you can allow us any special discount.

We hope to hear from you soon.

Yours Sincerely,

John

Business Introduction Letter

Dear Mr. Arnold,

Good morning Sir.

I am the new sales representative of the company which is supplying you the spare parts. My old colleague who worked for you have moved out to another field so I have taken over his duties and responsibility. Your account already been transferred into mine.

Already I have completed the required process and formalities with the company and now ready to face the customers in the area including you. So in the first step I want to meet you to introduce myself by face so I want to meet you personally.

Let me know the suitable time for meeting. It will not take more than an hour. I want to discuss the various points that could affect my company's dealings with you. In the next week I propose to call in your office to set an appointment during office hours. I am happy to receive suggestion from you.

Sincerely,

John

THANK YOU FOR PRESS EXPOSURE

It is an honor to be [NATURE OF EXPOSURE, ex. quoted] by your [TYPE OF PUBLICATION, ex. newspaper], [PUBLICATION, ex. The Hamilton Globe]. I would like to take this opportunity to thank your for this privilege.
{“ADVERTISE” FOR MORE PRESS EXPOSURE, IF POSSIBLE, ex. Since your article touched upon the use of telecommunication devices in education, I believe you may be interested to know that our firm is a supplier of such devices to several major educational institutions in the Hamilton area. I would be delighted to discuss this with you.}
Please call me at XXX-XXXX, if I can help you in any way.
Sincerely,

Stand-By Credit Letter

Dear Mr. Arnold,

I am writing this letter because State bank of India hereby open our unconditional, irrevocable standby credit on behalf of James in favor of rural utilities service and for the sum or sums not to exceed the aggregate amount of $250,000 to be made available by either of your requests for payment at sight.

The bank has been informed that this letter of credit is issued to secure obligations as set forth in that certain loan agreement, entered in between the borrower and rural utilities service.The bank also acknowledges that the pursuant to said loan agreement. This letter of credit may not be secured, guaranteed, or serviced by any asset of the borrower.

This letter of credit is issued subject to the uniform customs and practices for documentary credits, 1993 revision, and international chamber of commerce publication no: 500.

Yours Truly,

John

REQUEST TO APPLY FOR DIFFERENT POSITION:

We are in receipt of your resume and are pleased of your interest in our firm and in the [STATE POSITION ORIGINAL POSITION, ex. Vice President of Sales] position. Your credentials are indeed impressive. We believe, nonetheless, that the merits of your resume are better suited to the position of [STATE SUGGESTED POSITION, ex. Sales Executive]. This position includes the following duties:
[LIST DUTIES, ex.

o Management of sales staff of 45

o Development and implementation of marketing plans

o Development of sales budgets

o Reporting to Vice President, etc.]
The required skills and prerequisites are as follows:
[LIST SKILLS, ex.

o Master of Business Administration

o Five years experience in the computer industry

o Strong interpersonal skills

o Ability to work in teams

o Proven leadership

o Well-developed English skills etc.]
As I am sure you can see, your strengths, specifically your [STATE SPECIFIC STRENGTH/PREREQUISITE/ABILITY, ex. five year experience with ABC Co.], suit this position well. May I mention that the position also includes the following benefits?
[LIST BENEFITS, ex.

o Company expense account

o Health insurance

o Company pension plan

o Stock options

o Potential for promotion, etc.] {OPTIONAL: List expected salary or salary range}
If you would not like your resume to be considered for this position, please contact us at your earliest convenience. Otherwise, feel free to forward to us any new documentation which outlines how your skills match those listed above.
Sincerely,

Job Search Cover Letter

Dear Mr. Arnold,

Sir, I am a graduate in Information Technology interested in working in a telecommunications company that will offer me a challenging environment with the opportunity to grow.

My outgoing personality and ability to solve problems has endeared me to my peers and I believe these characteristics will help me integrate in the work place and help me in my work.

I have enclosed my resume, copies of my official transcripts and certificates. I look forward to your reply.

Yours faithfully,

John

Maternity Leave Letter

Dear Mr. Arnold,


I am writing this letter for applying the maternity leave from 1st May. My doctor has confirmed me that my baby may be born in the first week of May. I am also enclosing the Maternity application form along with the doctor's certificate confirming the relevant details as per company rules and regulations.


I have submitted the project update and my team is quite capable of handling the projects in my absence. I shall be able to come back to my work from the 1st
Of July when all goes well. I have also given my mobile number and email address to the HR departments and to my team members also so if there is any type of need please call me any time.


I am looking forward to your approval and sanction my Maternity Leave.


Thanking You,


Sincerely,


Mrs. Jolly Rip

Editor Cover Letter

I am expressing my interest in the editorial position through this cover letter, which i saw posted in our local newspaper. I have attached my resume which shows my work experience and educational qualifications.

I started my career after completed my Bachelor of Arts degree in English Literature, as an assistant editor. I have five years of assistant editor experience at Baraboo News Republic in New York where my charge included assisting the editor in directing reporters to cover significant news events and to produce daily stories, giving the first edit to daily news and feature stories, editing stories so they are interesting, complete, accurate, fair and conform to style, etc. I have excellent ability to edit and critique news stories quickly and accurately, an understanding of how to integrate text and graphics effectively and the ability to paginate and design pages to enhance stories.

I believe that I can deliver the highest quality work with full energy and enthusiasm for the job. I am very much interested in joining a leading publishing company such as yours. I look forward to speaking with you about this position.

I can be reached any time via my email or my cell phone as I mentioned in my enclosed resume. Thank you so much for your time and consideration.


Sincerely,
Anthony Dickens.


Enclosure Resume.

Thank You for Evaluation Product- Product Similar- Declined

Dear
Thank you for submitting (insert name of product)

to (firm) for review and evaluation.
Currently, we are distributing several products of a

similar type, and in order to best serve our markets

we don't feel that it is appropriate to make further

additions at this time. Should our policies change

in the future, we will consider your product as a

candidate for distribution.
Should you develop or wish to submit other products

in the future that you feel may be of interest to us,

please feel free to contact us. Again, thank you for

considering (firm) as a potential distributor.

UNABLE TO DO BUSINESS AT THIS MOMENT- POSSIBILITY OF BUSINESS IN THE FUTURE

I was pleased to receive and examine your proposal of [DATE, ex. June 10]. Thank you for your interest in [NATURE OF PROPOSAL, ex. providing advertising services to our firm]. We find your [products / services] to be of high caliber.
Although we are unable to accept your proposal at this time, we do foresee a possibility of doing business in the future. [STATE REASON(S), ex. As a relatively small and new firm in the computer hardware business, it is not cost effective for us to contract the services of an advertising agency at this moment. Simply stated, we currently cannot bear the costs involved. As we grow however, we may indeed require the services you offer.]
{IF YOU WISH THEM TO CONTACT YOU IN THE FUTURE, MENTION SO, ex. I will be interested in speaking with you in about a year's time.} I do appreciate your time and effort and wish you the best in the future.
Sincerely,

10/01/2011

Request for Leave of Absence

As you may have heard, [briefly describe situation requiring

this request]. It is with this in mind that I am requesting a

thirty (30) day leave of absence.
I will be back at my desk, with my full attention, as always,

on [date]. If you need any additional information, please

contact me at extension [#].
Very truly yours,

Employment Letter

We are pleased to confirm your being employed by our

firm in the capacity of [job title]. You will report directly to

[name of manager], commencing with your start of

employment on [month, day, year].
Your salary shall be $[dollar amount] per [hour, month, year].

You will also be covered by the standard group benefit plans

and fringe benefits, which will be explained to you. For the first

year vacation time shall be pro-rated, so you will be entitled to

[#] days vacation for this year.
If you agree, please sign the enclosed copy and return for

our files.
We look forward to your joining the company.

Holiday Request Letter

Dear Mr. Arnold,

This is with reference to the annual holiday that I am entitled to. I wish to submit my proposed dates for the holiday for your approval.

I wish to take the holiday from 10th October, 10 to 17th October, 10. I would be available to resume my duties from 19th October, '08 onwards.
I would like to mention that the project we are working on is near completion. I shall be able to finish my part in the project-work before the proposed date of my holiday.

I look forward to your approval.

Thanking You,

Yours Sincerely,

John

Negative Response to Job Candidate Interview

Dear
It was a pleasure meeting with you yesterday and having

the opportunity to discuss your education and your career

goals.
I appreciate your candidness and feel that since your

objectives are to work in the field of (specify area)

you should attempt to obtain a position with a firm that

would enable you to gain experience in your preferred area.

Unfortunately, our business does not afford you this

opportunity.
I am certain that you will find a position which suits you

soon and I believe that you have a great deal to contribute.
Please accept my best wishes for your future.

Job Letter Of Intent

Dear Mr. Arnold,

I read your advertisement in the New York Times that appeared on 23rd July. I would like to apply for the position of sales manager. I have enclosed resume for your review.

As you can see from attached resume, I am a graduate in Marketing. Currently I am working as a sales manager for Max Inc., New York. I have excellent customer service and marketing skills. I feel that my qualifications and experience fulfill your requirements.

I would like to discuss more regarding this position. Looking forward to hearing from you soon. Thanks for your time and consideration.


Sincerely,

John Brennan

RETURN PRODUCT ACKNOWLEDGEMENT: CREDIT ISSUED- RETURN FEE APPLIED

If you are not satisfied, we have not done our job properly. I'm sorry that you are not pleased with [STATE PRODUCT(S) our Magnaflux compressor] (invoice #[INVOICE NUMBER]). I will immediately issue you a credit in the amount of $[AMOUNT], to be used against your next bill. This figure includes a [X]% [restocking / return etc.] fee to cover the costs we incur to restock and repackage the product, and to maintain our competitive prices.
{ADDRESS THE REASON FOR THE RETURN AND TOUT ANOTHER PRODUCT, IF APPLICABLE, ex. I understand that operating temperature is a key concern for you. May I take this opportunity, Mr. Smith, to suggest our R3B model? This model will interface with your existing machinery and operate at far lower temperatures. I will be pleased to discuss the R3B's features with you at your request.}
Please call me at XXX-XXXX if I can serve you in any way.
Sincerely,

TERMINATING ADVERTISING AGENCY: OTHER REASON

It has been a pleasure to do business with you during the past [DURATION, ex. six months]. We find your firm to provide fine services.
[STATE REASON(S), ex. As you may know, our firm has undergone several fundamental changes administratively, and in the way we do business. We now have a dedicated marketing staff which will handle our advertising and marketing plans.] We regret, therefore, that we no longer require your services.
Please accept my thanks for the services you have rendered to us in the past. We certainly wish you the best in the future.
Sincerely,

Call Center Cover Letter- Sample Call Center Cover Letters

Dear Mr. Smith,

      If you have a Client who needs to be catered on a one-to-one basis with full time back-up Plans, I'd then, like to make a strong case for myself. My track record in handling Key Accounts has helped enhance the reputation of my present firm, Regional
Call Center as
permanent Customer Care and Contact Center at its Client's end, here at New York. I am contacting you as I believe it is time for a change. Regional
Call Center is in the process of merging with another company, so the time seems right to move on.

      Of particular interest to your Firm:

· I have demonstrated my Strategic Ability through successfully implementing
Marketing Strategies.

· I have consistently contributed my Leadership Skills in a corporate setting, while managing the creative process, motivating and empowering Team Members, fine-tuning
ordering plans, and juggling multiple Administrative Tasks.

· My team was awarded "The Best Key Holders" Award consecutively for the last Two years.

      I am particularly interested in position of Accounts Manager in the following categories:
· Handling and leveraging opportunities for the Portfolio Companies and advising them on appropriate strategies;
· Perform technical
telemarketing Research, as required for marketing implications and modifications

      I'd like to meet with you to discuss adding value to one of your Client Firms as I've done for my Present Employers. I'll contact you soon to arrange a meeting. Should you wish to contact me before then, I can be reached during the day on my direct line (123.444.5678) or at home most evenings (123.555.6789).

Regards,

Richard Anderson,

Accounts Manager,

Regional Accounts Inc.

Enclosures:

1. Resume - myresume.doc

2. Certificate of Appreciation, Regional Call Center - appletter.doc

3. Copy of "The Best Key Holders" Award - award.doc