The shipment of the above referenced merchandise was
delivered to my receiving department on [date]. While the
original delivery date was set for [date]. This late delivery
was approved, in view of the problems that you were
experiencing at that time.
Our check for the full amount of the invoice, less our 2%
discount, was mailed to you on [date].
Enclosed is a copy of the statement received today, which
includes a charge back for that discount, taken in
compliance with your terms. Possibly the source of this
error lies in the fact that the date on the invoice was not
changed to reflect the delay in delivery.
A corrected statement of our account would be greatly
appreciated. Thank you for your cooperation in this matter.
Very truly yours,
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