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3/03/2011

Return of Late Payment and Denial of Discount

Dear
Your check in the amount of $_________is being returned to

you because it has been made out for the wrong amount.
As we have explained previously, the 2% discount we offer

can only be applied when your payment is mailed within 10

days of delivery. By waiting beyond that period, you forego

the opportunity to deduct the discount from the amount of

your invoice.
Since your payment of the above referenced invoice was not

made within the specified time period, you are not entitled

to a discount on this order.
We are appreciative of your business and are most willing to

accommodate you in any way possible. Our policy, however, in

regard to open account terms, is strict, and in fairness to

all of our customers, must be even handed.
Please remit your check for the full amount of the invoice.

Your cooperation in this matter is appreciated.
Thank you for your understanding.

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