This is to acknowledge that we are in receipt of your
notice, whereby you informed us that the goods shipped
to you on [date] did not conform to our agreement dated
[date].
We regret this unintentional mistake on our part, the
reasons for which were [explanation].
While we recognize that the time for performing under
this agreement has expired, we are requesting that you
extend the time to [date], in order that we may cure the
defect by replacing the shipment with goods that
conform to our agreement.
Please accept our apology for this inconvenience. We
will be looking forward to your response.
Very truly yours,
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