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1/06/2011
Notice of credit for merchandise damaged in shipment
Dear This is to acknowledge receipt of your correspondence of (date) , in which you requested an adjustment in the form of a credit to your account for the merchandise damaged in transit. Please be advised that your account has been credited in the amount of $ , as of (date) We are sorry about the inconvenience this has caused you. Thank you for your cooperation and understanding in this matter.
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