In reference to your letter of [date], we have no record of
having received the merchandise you returned.
In order to issue you a refund $ [dollar amount], we request
that you provide us with the following information:
1. Date you returned the merchandise
2. Form of shipment (UPS, Post Office, etc.)
3. Copies of any correspondence to us in regard to
returning merchandise.
Your cooperation in this matter will enable us to trace the
parcel.
Thank you for your help. I will be looking forward to your
letter.
Very truly yours,
No comments:
Post a Comment