This letter is in response to your inquiry regarding our
flexibility in the discount rate we offer for early settlement
of accounts.
Our established discount is [%]% of the total invoiced
amount when payment is received within [#] days of delivery.
This figure is not one that has been arbitrarily chosen, but
is based on cost, overhead and profit. Toincrease this
discount rate for all of our accounts would seriously
jeopardize our company. To increase the rate for an
individual account would be both unfair and unethical.
We believe that you will find that the [%]% discount rate we
offer our customers is standard in the industry.
We consider you a most valued customer and hope that
you can appreciate our position in this matter. If we are able
to accommodate you in any way that is within our company
policy, we will be most happy to do so.
Very truly yours,
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