When attempting to utilize our [firm] charge card for a
purchase on [date], we were informed that we would have
to speak to the credit office before any additional purchases
could be made. There were several customers waiting in line in your credit
office, therefore, we are writing to you instead. Could you please tell us if there is a problem with this
account? If so, what is the nature of the problem? We will be looking forward to your prompt reply. Very truly yours,
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