We have received your letter acknowledging receipt of the
items we mailed to you and notifying us to cancel shipment
of your order for items back ordered. We will be issuing you a refund as soon as we have
completed the necessary paperwork for your account.
We would like to take this opportunity to thank you for s
hopping through [name]. Our new [specify] catalog should
be arriving at your home shortly, and I believe you will be
pleased by some of the beautiful choices our buyers have
made this season. Thank you for your patience and understanding and for
providing us with the opportunity to be of service to you. Very truly yours,
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